Free Shipping on Orders €200+ Lab-tested research peptides, shipped from the EU Bulk pricing: 10% from 5 vials · 15% from 11 · 20% from 21+ Pay with crypto and save 5%

Help & FAQ

Find answers to common questions about our products, shipping, and services.

Are these products for human use?

No. Every item is a laboratory research reagent only. Not a drug, food, supplement or cosmetic. Not for human or animal use.

Do you publish Certificates of Analysis?

Yes. Every batch is independently tested at Janoshik Analytical for amount, purity (>99%), sterility, endotoxin and heavy metals. COAs are listed on the Lab Tests page.

Where do you ship from?

Orders are made and shipped from the EU. Standard delivery is 1–7 business days in the EU and 6–14 days worldwide. Express shipping (1–2 days) is available at checkout.

When is shipping free?

Standard shipping is free on orders of €200 or more.

Which payment methods do you accept?

Cash on Delivery (selected countries), SEPA / bank transfer, and cryptocurrency (BTC & USDT).

How does bulk pricing work?

Buy 5–10 of the same product for 10% off, 11–20 for 15% off, and 21+ for 20% off. Custom quotes are available for larger orders.

What is the reship & refund policy?

If a delivery failure outside your control is verified, we reship free of charge. If a verified second reshipment still does not arrive, we issue a full refund for the affected goods.

How do reward points work?

You earn 1 point per €1 spent. Redeem 200 points for €10, 500 for €35, 1000 for €90, or 2000 for €250.

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